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Now hiring · Client Success

Become a Client Success Manager at Mahara Media.

Base salary + commission up to $6,000/month. Own 40–60 GCC construction & design clients with a media buyer, creative and tech team behind you. Real career path.

Watch the overview
GCC construction & designFull creative + media team5-star reputation
Apply now — 4-minute application →
Is this you?

This role is for you if…

  • You understand sales & marketing and can talk results with a business owner.
  • You stay calm under pressure and coachable when you're being trained.
  • Uncapped commission excites you more than a fixed, predictable salary.

This is NOT for you if…

  • You think you already know everything and don't want to be trained.
  • High-pressure days and unhappy clients rattle you into going quiet.
  • You have no sales or marketing background and no interest in learning it.

Real talk: this is a high-pressure role.

You'll carry results, retention, and revenue for dozens of construction & design owners at once, it gets stressful, and clients won't always be happy. Strong sales & marketing knowledge isn't optional here, it's the core of the job.

The role

You own a portfolio of GCC owners. A media buyer, full creative team and tech team sit under you handling execution, so you focus on what moves the number: retention, referrals, reviews, and upsells.

Retention

keep clients winning & renewing

Upsells

grow accounts into bigger retainers

Referrals

turn owners into 5-star intros

Sub-10%

monthly churn, your headline metric

A media buyer, a full creative team, and a tech team report into you and handle execution. Your job is the relationship and the growth, not the ad manager or the editing timeline.

How you're measured

< 10%

Monthly churn

40–60

Clients owned

90%+

Renewal rate

4.9★

Client satisfaction

+

Upsell & ascension revenue

100%

Weekly client touchpoints

How you're rewarded

Five layers stack into your monthly take-home. The more outcomes you drive, the higher you climb, up to a $6K ceiling.

Base$2K–$4K guaranteed
Renewal commission+%
Ascension bonus+$
Upsell commission+%
Churn bonus+$ on retention
Ceiling

Up to $6,000 / month

Built around outcomes, not hours.

A day in the life
10:00 AM

Team sync

Align with your media buyer and creative team on every account.

11:00 AM

Client conversations

Reviews, renewals and upsell conversations with owners.

2:00 PM

Retention work

Spot at-risk accounts, fix issues, and turn wins into referrals.

5:00 PM

Admin & reporting

Update the pipeline and prep tomorrow's priority accounts.

What you need
Strong sales & marketing knowledge
Calm under pressure and genuinely coachable
Excellent communication with business owners
Experience owning client relationships or accounts
Comfort carrying retention and revenue targets

Apply now

Takes about 4 minutes. Be honest — we read every application.

FAQ

No, a media buyer, creative team and tech team execute under you. You own the relationship and the growth.

Sub-10% monthly churn across your 40–60 client portfolio, plus upsells and renewals.

Base $2K–$4K plus four commission/bonus layers, up to $6,000/month.

You need real sales & marketing knowledge and the ability to talk results with owners. We train the rest if you're coachable.